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Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Use it for shopping in-store, over the phone, or online – wherever Mastercard® is accepted1. So that means it’s time to understand applying for your loan, the purchase process and settlement! These awards highlight our commitment to responsible, competitive, and customer-first banking, helping more people access their dreams. Join our SCCU community along with thousands of customers who love our easy to understand banking services and caring customer approach.
If you cancel or the supplier cancels the flight or hotel booking for any reason, the amount back in travel credits will be forfeited. CommBank Yello Diamond customers receive 10% back in travel credits. CommBank Yello Gold customers receive 5% back in travel credits. # CommBank Yello Plus customers receive 5% back in travel credits. It’s likely you’re accessing StepPay on an old version of the CommBank app.
If this happens, please don’t transfer funds into StepPay. If you opened your StepPay account on or after 10 June 2025, your anniversary will occur each year on the date you’ve activated your StepPay account. If you opened your StepPay account before 10 June 2025, your online casinos anniversary will occur on 10 June each year.
Remember, if you have an additional card holder, the transaction may have been made by them. Sometimes, you may not immediately recognise a transaction on your account or card. Lending criteria apply to approval of credit products. For joint accounts, individuals must meet the eligibility criteria for the fee waiver to apply. Other fees and charges may apply. 2Other fees and charges apply.
Jump into the CommBank app and search ‘StepPay’. Get the best deals on stays at over 70 member-owned travel destinations. Industry news and insights to boost your online payments business. Eway provides us with a low-cost option to transact online. Ben shares his experience when his business needed to start taking online payments.
You can raise a dispute in the ANZ App once a transaction has been processed to your account. If a transaction was unsuccessful, it will not appear in your transaction list. If you think the transaction was unauthorised, temporarily block your card to help prevent further transactions being made.
We’re committed to being transparent, accountable, and acting with integrity across every part of our organisation. Long enough to know a thing or two about banking, but not so long to forget what brought us here. With SCCU by your side, you are choosing a trusting banking partner who is proudly invested in you, your community, and your future.
⁴ Apply in minutes with our simple application process. Enjoy a secure, smart and streamlined trading experience on our platform and mobile app. Trade from 0.0 points on a Razor account.2 Use this portal to access and manage your land tax information. We have a range of online services so you can self-service.
Additional Gold Cards and Additional Green Cards on your Platinum Card Account are not eligible for complimentary access. Priority Pass members must adhere to all house rules of participating lounges. In some lounges, Priority Pass member must be 21 years of age to enter without a parent or guardian. Priority Pass is an independent airport lounge access program. The Platinum Card Member must present their valid Physical Platinum Card and same-day boarding pass to Virgin Australia lounge agents and the name on the boarding pass must match the name on the Platinum Card. Access is to Virgin Australia-branded lounges at their city of departure in Australia only.
Card Member must adhere to all house rules of participating lounges. Card Member must present his or her valid Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and government-issued I.D. Soliciting other Card Members for access into our lounge is not permissible. For more information on the Australian Lounges access, visit americanexpress.com.au/airportlounge. You must use your American Express Platinum Card to pay for your trip in order to be covered under the travel insurance and pay for eligible items for those items to be covered under the retail insurance benefits.
Their details are often available when you tap on the transaction in the ANZ App. Or perhaps the transaction is a recurring payment or direct debit like a membership or subscription? In the ANZ App, you can tap on the transaction to view more information including the business’s contact details, trading name and a map of their location (ideal for retracing your steps).
Pending or outstanding transactions shouldn’t be disputed as we cannot investigate until the transaction has been processed. Before you dispute a transaction, it’s always good practice to check and confirm a few things. Check your transaction and if you think it’s unauthorised, you can dispute it.
ANZ’s role is to assist you by lodging disputes with merchants, providing the transaction is covered by the various Scheme rules (Visa or EFTPOS) and/or the ePayments code. Unauthorised transactions are subject to the ePayments Code. For circumstances where you believe there has been an unauthorised transaction, you should raise a dispute in the ANZ App. In ANZ Internet Banking, choose the account, click the Search link at the top of the Transactions tab and follow the prompts. In the ANZ App, choose the account you want to search and then enter a word or an amount in the Search box.
